Acquiring Knowledge for Evaluation of Teachers Performance in Higher Education using a Questionnaire

in this paper, we present the step by step knowledge acquisition process by choosing a structured method through using a questionnaire as a knowledge acquisition tool. Here we want to depict the problem domain as, “how to evaluate teacher’s performance in higher education through the use of expert system technology”. The problem is how to acquire the specific knowledge for a selected problem efficiently and effectively from human experts and to encode it in the suitable computer format. Acquiring knowledge from human experts in the process of Expert Systems development is one of the most common problems cited till yet. This questionnaire was sent to 87 domain experts within all public and private universities of Pakistan. Among them 25 domain experts sent their valuable opinions. Most of the domain experts were highly qualified, well experienced and highly responsible persons. The whole questionnaire was divided into 15 main groups of factors, which were further divided into 99 individual questions. These facts were analyzed further to reach a final shape of the questionnaire. This knowledge acquisition technique may be used as a learning tool for further research work. KeywordsExpert system, knowledge acquisition, decision making, human resource management, questionnaire, domain experts